How long will it take for my order to arrive?
Orders are processed and prepared to be shipped within 2-5 business days. Delivery times can be 1-3 weeks (business days) from the time of purchase to the shipment of your order worldwide unless otherwise specified in the product description. Sometimes we have special sales with priority shipping, for example 3-8 day shipping. Shipping times can be found in the product description on all products and sometimes shipping times vary depending on the particular item.
How does shipping work?
We work with global merchants and high-quality artisans to bring you the best prices and most innovative products. This means that your order will be shipped from different parts of the world. The shipping methods for most of our shipments are USPS and FedEx.
Because we ship directly from our partners and many of our products are in high demand, it may take 1-3 weeks (business days) for your item(s) to arrive. If you purchase multiple items, you may receive more than one package.
Please don't worry if it doesn't arrive right away. We also provide tracking numbers with every order.
Email and ticket support is available 24/7/365. We are always just an email away and offer very fast response times. Please contact us if you need assistance, we are here to help.
How can I return an item?
Please see our Return Policy. If you need further assistance, please email us at info@merciondynamicsllc.com .
How long will it take to respond to my message?
We strive to maintain one of the fastest response times on the web. So far, we've managed to maintain our best results and respond to queries within 1-3 hours, but we're not always perfect so please allow us up to 24 hours, especially on weekends or holidays. We guarantee excellent customer support!
